Skip to content
FSDreamTeam

FSDreamTeam Reviews

www.fsdreamteam.com
Is this your business?
What is your customer experience with FSDreamTeam?

FSDreamTeam Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

FSDreamTeam has a 2.2 star rating from 7 reviews and mostly negative sentiment; review distribution shows 67% unfavorable and 17% positive. FSDreamTeam reviews repeatedly cite problems with activation, downloads, and support response.

Key Takeaways for Future Customers

  • Expect issues with product activation and installers; check compatibility before purchase.
  • Prepare for slow or unhelpful customer service when seeking refunds or technical help.
  • Consider billing practices and refund policy risk when buying FSDreamTeam products.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude or nonresponsive customer service.
  • Refunds and cancellations reported as difficult and contested.
  • Activation failures, download errors, and wrong product keys are common.

Positive Feedback

Some customers report product quality for scenery and specific modules is acceptable when it works.

View full overview ›

Media from reviews

FSDreamTeam - GARBAGE CUSTOMER SERVICE
FSDreamTeam - Review in Software category
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
gsx pro pro menu screen dose menu dose morning pro neo menu a321
Filter review
Sort by
Loreta Mgv
map-marker East Stroudsburg, Pennsylvania

GARBAGE CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
FSDreamTeam - GARBAGE CUSTOMER SERVICE
Updated by user May 28, 2026

I forwarded a complaint to PayPal.

Original review May 28, 2026

I paid for GSX 2 got my key three weeks ago. The license key they sent doesn't work. No response yet

User's recommendation: NEVER EVER .....NO

View full review
davidhaynes h

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wednesbury, Sandwell

Hopeless gsxpro

Contacted the company first

The reviewer tried to contact the company before posting this review.

sent numerous emails to dream team with know answer regarding gsx pro menu dose not come on the screen asking for my refund

View full review
Anonymous
map-marker Wednesbury, Sandwell

Psx pro menu

why don't answer my message gsx pro menu dose not come on the screen tried everything msfs 2020 fslabs A321 NEO

View full review
Gerrit Ftw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reset GSX Pro on my new PC

Good morning. Two years ago, I bought GSX Pro, but now I have changed my PC and I can't activate it on my new one. What should I do?

Preferred solution: Deliver product or service ordered

User's recommendation: very good

View full review
Jan G Eiq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Humberto was rude and didn’t respond with solution to download

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Download failed and a solution was not provided. Contacted PayPal and my bank and they issued refund. Dont buy from them

Cons:
  • Humberto is rude

Preferred solution: Apology

View full review
Tristin Wql

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Be wary - will be an uphil battle for a refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Bought product and within an hour realized it didn't work. Good luck getting a refund - the obnoxious support rep will use any and all excuse to stop from giving a refund. Avoid like the plague.

Loss:
$40
Cons:
  • Wont issue refund
  • Poor customer support

Preferred solution: Full refund

User's recommendation: Be very wary and ready to part with your money with or without a working product.

View full review
Anonymous
map-marker Chard, Somerset

Unable to contact

AI Highlights
  • - Trying to buy GSX for MSFS 2024 FS9.
  • - Installer fails to recognise the dir.
  • - Tried to contact FSDT and register; gave up after six attempts.

I have been trying to purchase GSX for MSFS 2024 FS9. Downloaded the installer but the installer does not recognise the installation directory.

Tried to contact FSDT but no joy.

Tried to register on the forum but after six attempts gave up. How do they stay in business!

User's recommendation: If you can get in contact with them please advise!!

View full review
Tekia Mqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very Rude customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Was a very good customer, bought many scenery products for FSX. However when you have a question for so called owner who is customer service person. Extremely RUDE and obnoxious.

User's recommendation: Stay away if may need support

View full review
Arik R Sjl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to cancel my order ID: 81199****

AI Highlights
  • - Purchased MSFS 2020 product 81199****.
  • - No download link was received; FSX Pro was bought.
  • - Request cancellation and refund.
Contains 1 confidential file for company representatives

Hello

I have Purchased the above product (order ID: 81199****) for MSFS 2020, but I didn't get any link for downloading the application.

Anyhow I think I don't need it because I bought the FSX Pro, so cancel the purchase order and return my payment.

Thanks

Arie

Loss:
$22

Preferred solution: Full refund

View full review
Anonymous
map-marker Irving, Texas

Terrible, RUDE Customer Service, belittles customers constantly

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer service is terrible and rude.
  • - The owner is arrogant and inconsiderate.
  • - Customers are a nuisance unless you buy.

Terrible, RUDE Customer Service, belittles customers constantly. Owner is arrogant and inconsiderate to his customers, Attitude is unless you paying for a product, customers are a nusiance to deal with, Very Rude

User's recommendation: Stay away

View full review
Alan L Aar

FSDreamTeam - Review in Software category

AI Highlights
  • - Updater couldn't download vc_redist.zip from FSDT Update server (VS2015-**** Universal Runtimes x86).
  • - Usually caused by the firewall; can be ignored.
FSDreamTeam - Review in Software category

The updater couldn't download the vc_redist.zip file belonging to the Visual Studio 2015-**** Universal Runtimes x86 installer from the FSDT Update server. Usually caused by the firewall, you can ignore this.

Preferred solution: Let the company propose a solution

View full review
JOHN J Pmr

Sceneries will not active

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

bought 4 sceneries from sim market KLAX. PHNL, KLAS KORD, everyone acivated when i entered the key ALL BUT KORD!!!!! tried for 2 days IM BEYOND PISSED!!!!!!!!!

Loss:
$9

Preferred solution: the damn proper activation key

User's recommendation: AVOID AT ALL COSTS!!!!!!

View full review
Richard C Xdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FULL REGISTRATION of my FSDT Products.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Please email to fully register 3 products.
  • - GSX v1, GSX v2.8.0, and CYVR v1.6.1.
Updated by user Jan 10, 2020

I'm NOT a PISSED CONSUMER.....just the opposite....satisfied customer only desiring to have my FULL PRODUCT REGISTRATION.

Original review Jan 10, 2020

PLEASE do send me an e-mail so as to FULLY REGISTER my 3 products.

GSX v1:

FSDTGSX-GYDD-VT82-MAGN-V3B8-VCR1

GSXv2.8.0:

FSDTGSXL2-2KTE-L5QR-E4JC-DANM-0079

CYVRv1.6.1:

FSDTCYVR-LDXY-K2C3-L4AA-4C2P-8FK1

Reason of review:
GREAT PRODUCTS, INSTALLERS and UPDATERS.
View full review
Anonymous
map-marker Nanaimo, British Columbia

Purchashed vancouver intl yvr. it will not install into fsx 64 bit. not impressed .

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Angry Vancouver yvr will not install into fsx 64bit

Loss:
$28
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

View full review
Mackenzi Aei

Banned for asking for an update for Chicago

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Notes a KORD scenery update adding runway 9L/27R.
  • - Says KORD runways are outdated (14R/32L should be 15/30; 14L/32R gone; 10/28 variants).

I sent a forum post asking when We will get an update to the KORD scenery. I said " People have been spending good money for a scenery that is not even close.

It is not fun arriving into KORD on vatsim and the controller vectors you to a runway that does not exist in my scenery." I was able to read a reply that informed me I should read farther into the forum and I will find my answer. I know about the latest update that added 1 runway 9L/27R. I've owned this scenery since Aug 2013. FSDT scenery for this airport includes RWYs 14R/32L which should be 15/30, rwy14L/32R which no longer exists.

rwy 10 which is three runways 10L,R,C/28L,R,C. So now by mentioning this in the forum I have been banned.

I have lost no sleep over it. I'm just making statement to save the unsuspecting new simmer that check it out before you buy.

Loss:
$24
Reason of review:
Bad quality

Preferred solution: Change your attitude

View full review
2 comments
Guest

Paul,

As a fellow flight simmer and FSDreamTeam customer, I am sorry to hear that you were banned from their forum due to your request for them to update Chicago. I also purchased Chicago and discovered the inadequate and out of date runway configuration to the point that my PMDG 777 program FMC arrivals page for KORD was wiped out.

After noticing their endeavors to develop new airports without maintaining the ones they already have, as well as their abrasive responses to customer inquiries, I am deciding how I am going to approach them, even if I do, regarding my inquiry above.

You are not the only one that is upset with them and personally, I doubt if I will purchase any more of their products again due to their unprofessional and abrasive responses towards the very hand$ that feed their business.

There are several other developers that have amazing add-ons for airport scenery out there that respond quickly and professionally to customer needs.

I would seriously look into other options. Hopefully, one of those other developers will make a O'Hare, that we all can enjoy.

Best of luck!

-JC

Mackenzi Aei
reply icon Replying to comment of Guest-1406694

JC, I have found a kord scenery that is good with my pmdg aircraft as well as aivlasoft efb. this is the link. Look it over.

pwtbrn@***.com

https://www.zauartcc.org/forum/index.php?topic=3995.0

View more comments (1)
Anonymous

GSX unrecoverable fault error

AI Highlights
  • - Customer service is unsatisfactory and issues with the product remain unresolved.
  • - Paid 30 quid; cannot get help and plan to complain further.

your company is a joke your customer service is a bloody joke your product is being sold by companies whom are not meant to sell, it and you cant fix your own products problems and telling me I should have come to you first your the first *** people I came. I paid 30 quid for that product on just flight and now youse cant fix the problem I'm having and I cant get any there help I cant fix it myself, thanks for running my experience and my flight sim, I want to make a complaint and I will be taking this further, ITS YOUR RESPONSBILLITY TO SORT THAT NOT MINES IF YOU CANT FIX PROBLEMS WIYH YOUR PRODUCTS AFTER SEVRAL EMAILS CONTATINING THE INORMATION AND GIVE ME AN EXCUSE THAT YOU CANT REPRODUCE THEN YOU SHOULD NOT BE SELLING. YOUR A JOKE.,

Reason of review:
Bad quality
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article